Commercial Bank’s take on digital revolution in the Media Roundtable

04 November 2023

Doha, Qatar: 4 November 2023

Commercial Bank, a pioneer in innovative digital banking, hosted a media roundtable on 2 November 2023, to discuss the transformative impact of digital advancements on the banking industry.

The bank has been at the forefront of digital transformation in the financial sector in Qatar, leveraging cutting-edge technology. Mobile Banking serves as its primary customer interface, offering over 130 services with an impressive 93% customer satisfaction rate.

Shanawaz Rashid, EGM & Head of Retail at Commercial Bank, stated: “The digital revolution holds immense potential to propel our banking sector forward, and we are gradually unlocking synergies combining both worlds. Our services are driven by state-of-the-art technology, and through them, we are reshaping our customer's everyday lives. The bank has focused on digitizing our payment solutions to provide even greater value and convenience in our customers' banking journey."

Commercial Bank's latest financial innovation is a cashier less payment solution, enabling customers to walk into a store, collect their groceries, and leave without the need to wait in line for payment.

Hussein Al Abdulla, EGM and Chief Marketing Officer and Head of Alternative Assets, remarked: “This level of technology has always been poised to shape the future. We've all heard the stories, but today, this is the new reality in Qatar, and we owe it to our advanced payment solutions. Our dedication to introducing first-of-its-kind with cutting-edge technologies has underscored the pivotal role our bank plays in the digital revolution. This recognition has earned Commercial Bank numerous awards from prominent financial awarding bodies worldwide."

Commercial Bank has received the "Top Innovation in Mobile Banking Award in the World 2023" from Global Finance, "Leader in Qatar in Digital Solutions, Corporate Banking, and Corporate Social Responsibility" from Euromoney in 2022, "Most Innovative Bank Award in the Middle East" from World Finance in 2023, and many more.