This service allows you to request for a Liability or Clearance letter.
Liability letter will list all your current liabilities including loans and Credit Cards.
Release/Clearance letter is issued when there are no active liabilities including loans and Credit Cards.
To request for a Liability or Clearance Letter, follow the steps below:
1- Log in to CBQ Mobile App or Internet Banking.
2- Go to “Services” tab.
3- Under General Services, press “Request a Liability/ Clearance”.
4- Press “Request a new letter”.
5- Fill all the required details.
6- Confirm the details.
7- Click “Confirm”.
Your request will be submitted successfully.
You can check the progress of your request by clicking on “Request a Liability/ Clearance” once the status is shown as “Problem Solved” you can collect your letter from the nearest Commercial Bank branch.