Frequently Asked Questions

Internet Banking Transactions & Fees


Can I see my transaction history online?
Yes you can instantly view the last 6 month transactions from your Internet Banking account.

Can I dispute a transaction?
Yes. Like any transaction you find on your account - whether through branch, Internet or Mobile Banking - it can be disputed and/or researched. Internet Banking disputes follow the same procedures. Visit your nearest Commercial Bank branch or call us at 4449 0000 for support in disputing a transaction.

Will I be charged for this service?
There are no fees associated with subscribing to Commercial Bank Internet Banking. However, transaction fees may be charged on transactions. These transactional fees are also applicable in our branches. For further details on these charges please refer to the banks standard charges tariff on​​​​​​