Commercial Bank digitizes PO Box subscription payments

25 March 2024

​Doha, Qatar: Commercial Bank, a leader in innovative digital banking in Qatar, has collaborated with Qatar Postal Services Company (Qatar Post) to enable both individual and corporate customers to pay for their PO Box subscriptions through its Internet Banking channels. 

Customers can now conveniently check their outstanding payments based on their PO Box using their CBQ Mobile App, the Bank's Retail Internet Banking portal, or Corporate Internet Banking portal. Upon payment, real-time updates will be sent to Qatar Post via Application Programming Interface (API). 

Alongside this, the Qatar Postal Services Company (Qatar Post) has affirmed its collaboration with Commercial Bank in providing an integrated PO Box service within the Utility Payments section of CB's digital channels. 

This service enables CBQ customers to seamlessly renew their PO Box subscriptions online, offering them a user-friendly digital experience. It allows them to manage their PO Box subscriptions effortlessly, besides their other banking transactions, within the CBQ digital platform. 

Raju Buddhiraju, EGM and Head of Wholesale Banking at Commercial Bank said: “We are thrilled to announce our latest enhancement at Commercial Bank that was designed to offer our valued account holders a streamlined experience. Through our Retail Internet Banking and Corporate Internet Banking, customers can now carry their Qatar Post subscription payments at their own convenience. This latest offering reflects our unwavering dedication to always introduce banking services of the highest caliber in Qatar." 

Mr. Jamal Sultan Al Mohammadi, Director of Marketing & Sales, and Product Development at Qatar Post expressed his enthusiasm for the collaboration with CBQ. He highlighted that this project represents a new channel for Qatar Post, providing an opportunity to reach a broader audience, including existing and potential customers of CBQ. With the integration of the PO Box service into CBQ's platform.

Shahnawaz Rashid, EGM and Head of Retail Banking at Commercial Bank, highlighted the transformative impact of Qatar Post Payments on our retail digital platforms.

Shahnawaz said, “Introducing this service not only demonstrates our steadfast commitment to offering convenient solutions for our customers but also revolutionizes digital banking experiences at Commercial Bank.'" 

In this regard, Mr. Al Khalil Ahmed Ibrahim Al Riyami, Head of Marketing & Sales, and Products Development, has confirmed that this collaboration marks a significant achievement for Qatar Post and the Commercial Bank (CBQ) customers. Through providing practical and easy services for renewing their PO Box subscriptions online.

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