General Rewards FAQs

Q: What is Commercial Bank Rewards?
A: Commercial Bank Rewards is Qatar's leading rewards programme where you can redeem your points for free travel, shopping vouchers and charity.


Q: How do I earn Reward Points?
A: Every time you use your credit card for retail purchases locally, overseas and online your earn points as per the below table:

  • Diners Club Card - Spend QAR 15 earn 1 Reward Point
  • Visa and Master Card - Spend QAR 20 earn 1 Reward Point


Q: How do I log in to
A: In order to be able to log into you would require to have your QID, Mobile number and Email address correctly registered with Commercial Bank. You would also need a Credit Card that is eligible for earning Commercial Bank Reward points: - Visa Infinite, Visa Platinum, Visa Gold, MasterCard Titanium, Manchester United Titanium, Visa Privilege and Diners Club


Q: What is the main benefit of using
A: Commercial Bank Rewards website has been designed to enable you to check and redeem your points instantly anytime and anywhere for free travel, shopping vouchers and more!

Q: Where can I redeem my gift vouchers?
A: You can redeem your gift vouchers for electronics, jewellery, fashion, furniture and much more. For a list of participating partners, please click on the "Gift Voucher" tab.

Q: How do I use my Gift Voucher?
A: Simply visit any of our participating partners and present your unique code number that you receive by Email or SMS.


Q: How do I retrieve my Gift Voucher?
A: There is a log of all your Gift Vouchers in your account.

  • Simply log into
  • Click on My Account
  • Scroll down to Voucher Summary and click the "+" sign


Q: Can I partially use my Gift Voucher?
A: Yes, you can use your Gift Voucher more than once and at multiple locations so always chose the higher denomination. 

Q: Can I give my Gift Voucher to a friend?
A: Yes, all you need to do is provide the voucher code number to your friend.

Q: Can I transfer my points to Qmiles?
A: Yes, simply click on the "Global Rewards" tab and select Qatar Airways to transfer your points

When do Commercial Bank Reward points expire?
Commercial Bank Reward points expire after 2 years from date of awarding points.

When do Joining Bonus points expire?
Joining Bonus points expire after 90 days of points being credited to your Rewards account.