Printطباعة

Frequently Asked Questions

Transactions


 What are the various types of fund transfers available in CIB?

+

 What are the charges for different types of fund transfers?

+

 I have special charges; can special transaction charges be configured?

+

 I have special rates, can special rates be configured?

+

 How many approvers can approve a fund transfer?

+

 I need Swift advises of the transactions, can I download it from Corporate Internet Banking?

+

 Can I create a beneficiary/template or schedule payments?

+

 Where can I get more information about creating a file for bulk payments, payroll or paycard.

+

 Is there any file format for new Paycard upload request for employees?

+

 What should I do if File validation failed?

+

 Can I upload two file with the same name?

+

 Can I delete file validation failed transactions from the queue?

+

 Can I stop a transaction that has already been released to the Bank?

+

 How can I check the status of the transaction?

+

 I am not sure the transaction was released to the Bank, how can I check?

+

 How can I check status of the transfer?

+

 Can I delete the payment?

+