General Rewards FAQs

Q: What is Commercial Bank Rewards?
A: Commercial Bank Rewards is Qatar's leading rewards programme where you can redeem your points for free travel, shopping vouchers and charity.


Q: How do I earn Reward Points?
A: Every time you use your credit card for retail purchases locally, overseas and online your earn points as per the below table:

  • Diners Club Card - Spend QAR 15 earn 1 Reward Point
  • Visa and Master Card - Spend QAR 20 earn 1 Reward Point

*Rewards points are not applicable for transactions related to the following categories:

  • Dynamic Currency Conversion (DCC).
  • All Government Merchant Category Codes (MCC).
  • All Charity related Merchant Category Codes (MCC).
  • All Insurance related Merchant Category Codes (MCCs).
  • All European Union Card present transactions.

*Terms and conditions apply.

A: In order to be able to log into you would require to have your QID, Mobile number and Email address correctly registered with Commercial Bank. You would also need a Credit Card that is eligible for earning Commercial Bank Reward points: - Visa Infinite, Visa Platinum, Visa Gold, MasterCard Titanium, Manchester United Titanium, Visa Privilege and Diners Club


Q: What is the main benefit of using
A: Commercial Bank Rewards website has been designed to enable you to check and redeem your points instantly anytime and anywhere for free travel, shopping vouchers and more!

Q: Where can I redeem my gift vouchers?
A: You can redeem your gift vouchers for electronics, jewellery, fashion, furniture and much more. For a list of participating partners, please click on the "Gift Voucher" tab.

Q: How do I use my Gift Voucher?
A: Simply visit any of our participating partners and present your unique code number that you receive by Email or SMS.


Q: How do I retrieve my Gift Voucher?
A: There is a log of all your Gift Vouchers in your account.

  • Simply log into
  • Click on My Account
  • Scroll down to Voucher Summary and click the "+" sign


Q: Can I partially use my Gift Voucher?
A: Yes, you can use your Gift Voucher more than once and at multiple locations so always chose the higher denomination. 

Q: Can I give my Gift Voucher to a friend?
A: Yes, all you need to do is provide the voucher code number to your friend.

Q: Can I transfer my points to Qmiles?
A: Yes, simply click on the "Global Rewards" tab and select Qatar Airways to transfer your points

When do Commercial Bank Reward points expire?
Commercial Bank Reward points expire after 2 years from date of awarding points.

When do Joining Bonus points expire?
Joining Bonus points expire after 90 days of points being credited to your Rewards account.

What is the minimum joining bonus points that I could earn when applying for a Credit Card?

Card Product

Joining Bonus points awarded based on minimum spend requirement

Minimum spends required within 90 days of card activation



QAR 5,000



QAR 5,000



QAR 7,500



QAR 15,000